WHERE DO YOU SHOOT
We shoot our acting headshots at our studio in The Dogpatch neighborhood of San Francisco.
WHAT COLOR BACKDROPS CAN WE USE
We can use any color backdrop you want for your headshots. Any backdrop we already have in stock will have no extra charges. White and black backdrops will always be in stock. If you would like a specific color backdrop to match your brand or identity there will be a $200 fee to purchase the backdrop. Non-standard custom backdrops would be extra.
WHAT TYPE OF LIGHTING WILL BE USED
Lighting is the key to any great acting headshot. For acting headshots using a soft natural light is ideal and we have a large north facing window in our studio which is generally considered to be the nicest most flattering light by many photographers.
WILL THERE BE MAKEUP PROVIDED
Makeup will not be provided unless arranged beforehand. I work with many makeup artists and you would be paying them directly for their services. The cost to have a makeup artist at the shoot is $75. Makeup is not available for the Quick or Basic Package.
HOW MANY LOOKS DO I GET
Quick sessions get 1 look. Basic sessions get 2 looks. For the standard session you can have many looks per session, but keep in mind the session time. That means the more time spent changing wardrobe the less time we are taking pictures. Something like putting on or taking off a jacket is an easy and quick way to get a different look.
HOW MANY IMAGES ARE TAKEN DURING THE SHOOT
I don't limit the number of images taken during the shoot and I don't shoot a specific number of images. Each shoot and person will have a different flow which results in more or less than another shoot. Needless to say, there will be a lot of great images to choose from.
HOW ARE IMAGES DELIVERED
All proofs and final images are delivered online for quick and easy access.
HOW MANY IMAGES DO I GET
You will receive all the un-retouched images from the shoot. Typically that will be anywhere from 50-200 images depending on the package..
WHAT IS YOUR TURN AROUND TIME
You will typically receive the un-retouched images from the session within 48-72 hours. Rush orders are possible with a fee. For group sessions the timing will be longer based on the number of people photographed.
WHAT ARE MY RIGHTS TO THE IMAGE
Unless otherwise agreed upon the standard license will be for use on your personal website, personal social media pages, acting/personal marketing materials (headshot prints, direct mail, email promos, etc). Third party use is not allowed in any way. That means you can't give the image to anyone else to use in any way or use in any type of media. Additionally you can not use the images for business uses or any paid advertising. These licenses are available if you need them at and extra fee.
See session Terms & Conditions for more information.
SCHEDULING/RESCHEDULING/CANCELATION/REFUND POLICY
Due to the complexity of scheduling many shoots in a day and the time preparing and setting up for a shoot I have a strict cancelation/rescheduling policy.
Payments are non-refundable unless there was an error on my part. Shoots can be rescheduled, but if you reschedule with less than 7 business day notice there will be a $75 per person rescheduling fee. If you want to reschedule with less than 48 hour notice the fee is $175 per person. I must be informed if you can't make a session or need to reschedule prior to the session start time otherwise the session can not be rescheduled.
Scheduling or rescheduling issues are not a valid reason for a refund. Due to the popularity of my service there are long wait times to get in. If you have any time expectations, restrictions or deadlines please contact me prior to booking to ensure I can meet your timeline because a refund will not be possible after booking. Sessions with discounted rates or coupons have reduced scheduling availability than full price sessions.
When booking a session you will be agreeing to these terms so hopefully you’re reading this so there are no misunderstandings or animosity at a later time :-)